Terms of service
ExtraClass Android and/or iOS app and Extraclassapp.com services (collectively, “ExtraClass”, “the Site”, “website” “application” , or “the Service”) is owned & operated by ExtraClass EdTech Private Limited , incorporated under the Companies Act, 2013 (hereinafter referred to as “Company”, or “ExtraClass”), having its Corporate office at Level 18, DLF Building No. 5, Tower A, Phase III, DLF Cyber City, Gurgaon, 122002, INDIA.
By accessing the ExtraClass, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing the ExtraClass. The materials contained in the ExtraClass’s website and/or application are protected by applicable copyright and trademark law.
If you subscribe to any of ExtraClass services, you may have an account and a password (including mobile OTP). Access to password protected portions of this Site is available for only so long as you have paid all required fees to the company. You are responsible for maintaining the confidentiality of your account and password and for restricting access to ExtraClass Android and/or iOS app material to anyone other than yourself. You agree to accept responsibility for all activities that occur under your account or password. ExtraClass reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
ExtraClass Android and/or iOS app and other Company graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks, trademarks or trade dress of Company in the India and/or other countries. Company's trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of the Company.
You understand that except for advertising programs offered by the company on the Site, application, the Service and the Site are available for your personal, non-commercial use only. You represent, warrant and agree that no materials of any kind submitted through your account or otherwise posted, transmitted, or shared by you on or through the Service will violate or infringe upon the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary rights; or contain libellous, defamatory or otherwise unlawful material.
You are solely responsible for the photos, profiles, messages, notes, text, information and other content that you upload, publish or display (hereinafter, "post") on or through the Service or the Site, or transmit to or share with other users (collectively the "User Content"). You may not post, transmit, or share User Content on the Site or Service that you did not create or that you do not have permission to post. You understand and agree that the company or its representatives may, but is not obligated to, review the Site, application and may delete or remove (without notice) any Site, application Content or User Content in its sole discretion, for any reason or no reason, including without limitation User Content that in the sole judgment of the Company violates this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of users or others. You may request to remove your User Content from the Site at any time. If you choose to remove your User Content, the license granted above will automatically expire, however you acknowledge that ExtraClass and/or its representatives may retain archived copies of your User Content.
You understand that the ExtraClass Site, application, service is available for your personal, non-commercial use only. You represent, warrant, and agree that no materials of any kind submitted through your account or otherwise posted, transmitted, or shared by you on or through the Service will violate or infringe upon the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary rights; or contain libellous, defamatory or otherwise unlawful material.
In addition, you agree not to use the ExtraClass App and Extraclassapp.com to:
In no event shall the company or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on ExtraClass Android and/or iOS appand Extraclassapp.com, even if the company and/or its authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. This limitation shall apply notwithstanding any failure of essential purpose of any limited remedy.
The materials appearing on ExtraClass Android and/or iOS app and Extraclassapp.com could include technical, typographical, or photographic errors. The company does not warrant that any of the materials on its web site and/or application are accurate, complete, or current. The company may make changes to the materials contained on its web site at any time without notice. The company does not, however, make any commitment to update the materials.
The company has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the company of the site. Use of any such linked web site including videos is at the user's own risk.
Any claim relating to ExtraClass Android and/or iOS app and Extraclassapp.com shall be governed by the Indian Laws in force.
You acknowledge and agree that the Service and any necessary software used in connection with the Service contain proprietary and confidential information that are protected by applicable intellectual property and other laws. You further acknowledge and agree that content contained in information presented to you through the Service is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.
You agree to indemnify, defend and hold harmless the company, its officers, directors, employees, agents, other service providers, vendors or customers from and against all losses, expenses, damages and costs, including reasonable attorney’s fees resulting from any violation of these Terms and Conditions of Use by you or any harm you may cause to anyone in connection with your use of the Service, including, for the avoidance of doubt, your use, or the use by any of your affiliates, of the Service for competitive purposes.
The Terms and Conditions of Use governs your use of the Service and constitutes the entire agreement between you and ExtraClass EdTech Pvt. Ltd. It supersedes any prior agreements between you and the company. Additional terms and conditions may apply when you use the services of service providers and others. These additional terms will not reduce, diminish, or eliminate any rights the company possesses with respect to these Terms and Conditions of Use.
Any failure by ExtraClass EdTech Pvt Ltd to exercise any rights or enforce any of the terms of these Terms and Conditions of Use shall not constitute a waiver of such rights or terms. If any provision of these Terms and Conditions of Use or its application in a particular circumstance is held to be invalid or unenforceable to any extent, the remainder of these Terms and Conditions of Use, or the application of such provision in other circumstances, shall not be affected thereby, and each provision hereof shall be valid and enforced to the fullest extent permitted by law.
You will be entitled to receive the Service only during the subscription period ("Subscription Period") specified on your payment confirmation.
You agree to pay the company the fee specified in the Payment Form during the Period ("Fee"). A valid credit card/Payment method is required to access to the Service. The Fee is payable in advance for the Period. Fees are non-refundable and non-transferable. Accordingly, if you elect to cancel your access to the Service during the Period, you will not receive a refund of the Fee(s) previously paid to ExtraClass.
You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Service use of the Service, or access to the Service.
The failure of the company to exercise or enforce any right or provision of the Terms and Conditions of Use shall not constitute a waiver of such right or provision. If any provision of the Terms and Conditions of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms and Conditions of Use remain in full force and effect.
When you visit this website and when you communicate with us electronically, for example by sending us an email or ordering our products online, you consent to receive communications from us electronically. We will communicate with you by email, phone, sms, WhatsApp messages, or by posting notices on this website and/or on application. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Registration Data & Account Security
If you subscribe to any of ExtraClass Android and iOS appand Extraclassapp.com services, you will have an account and a password, which may be secured by OTP authentication. Access to password-protected portions of this Site is available for only so long as deemed fit by the management team here at ExtraClass. You are responsible for maintaining the confidentiality of your account and password and for restricting access to the ExtraClass material to anyone other than yourself. You agree to accept responsibility for all activities that occur under your account or password. ExtraClass reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
Logs and Automatically collected information
When you access ExtraClass Android and iOS appand Extraclassapp.com services including but not limited to website, the servers automatically record some information sent by your browser/phone. These server logs may include information like your website request, IP address, browser type & language, the date and time of your request and one or more cookies that may uniquely identify your browser, device or both.
Personal data & Information
ExtraClass Android app and Extraclassapp.com Services obtains the information you provide when you download application and/or register for the website or Services. When you register with us, you generally provide (i) your/your ward’s name, age, email address, State of residence, phone number, password and your/your ward’s educational information; (ii) transaction-related information, (iii) information provided by you when you contact us for help or support; (iv) information you enter into our system when using the Services/products, such as while asking doubts, participating in discussions and taking tests.
We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. We will not differentiate between who is using the device to access the ExtraClass Android and/or iOS app and Extraclassapp.com Services or products, so long as the log in/access credentials match with yours. You shall, at any time while using the Application/Services/products, have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, the Company fully reserves the right not to allow further usage of the ExtraClass Android and/or iOS appand Extraclassapp.com Services to you. We do not sell, trade or rent your information to any third party unless, we have been expressly authorized by you either in writing or electronically to do so. We may use an outside credit card processing company to bill you for goods and services. In our information, these companies do not retain, share, store or use personally identifiable information for any other purpose.
ExtraClass may alert you by email or phone (through SMS/call/E-mail/website or application Notification) to inform you about new service offerings or other information which we feel might be useful for you. When you visit this website and when you communicate with us electronically, for example by sending us an email or ordering our products online, you consent to receive communications from us electronically. We will communicate with you by email/phone/SMS, website or application Notification or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. We may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
DISPUTES AND JURISDICTION
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims through this policy will be resolved through a two-step Alternate Dispute Resolution system. Stage 1: Mediation. In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for sole arbitrator and in case both parties accept the proposed name, the said person shall be appointed as sole mediator. In any case the parties are not able to reach a consensus within two proposed mediators, the Company reserves the right to decide who the final mediator is. The decision of the mediator is not binding on both parties, however the parties in good faith will attempt to bind by the decision. Stage 2: Arbitration. In case that mediation does not yield a result suitable or preferred by any one of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board shall comprise three members – one appointed by each party and the third member to be nominated by the two appointed members by mutual consent. Arbitration shall be held at Gurgaon, Haryana, India. The proceedings of arbitration shall be in the English and Hindi language. The arbitrator’s award shall be final and binding on the Parties. If the dispute cannot be resolved by this two-step Alternate Dispute Resolution System, it shall be referred to the courts at Delhi, India.
In case you have further queries or any grievances please contact undersigned: Grievance Officer - Ms. Priyanka Address: Level 18, DLF Building No. 5, Tower A, Phase III, DLF Cyber City, Gurgaon, 122002, INDIA. Email - firstname.lastname@example.org
The information contained in ExtraClass Android and/or iOS appand Extraclassapp.com is for general information purposes only. The information is provided by ExtraClass Android and/or iOS appand Extraclassapp.com, a property of ExtraClass EdTech Pvt Ltd. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through ExtraClass Android and/or iOS appand Extraclassapp.com you are able to link to other websites which are not under the control of ExtraClass EdTech Pvt Ltd We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, ExtraClass EdTech Pvt Ltd takes no responsibility for, and will not be liable for, the website and/or application being temporarily unavailable due to technical issues beyond our control.